Webinar Library

Hear directly from experts on how to best leverage data in recurring presentations, prospect- & customer-facing content, and internal reports & communications.
Show & Tell: See the Content that Top CS Teams Share with Their Customers
Real-life content ideas that resonate with customers
How to scale customer success content
Content examples from renewal to expansion
Speakers in this Webinar
Seth Rodriguez
Ambar Estevez
Casey Allison
Customer Success
How Ops Teams Are Supercharging Customer Success
Real life examples & best practices
Lessons learned from trial and error
How to operationalize with tools, templates, and workflows
Walk away with strategies to super charge how Ops & CS operate
Speakers in this Webinar
Emily Christine
Erik Arntzen
Niki Patkar
Rosa Gandler
Customer Success
Operations
Revenue Operations
Unlocking Data-Driven Customer Success: A Live Demo of Matik
Automate without sacrificing personalization
Digital CS doesn’t have to mean generic
Personalize narratives, not just content
Tailored storytelling drives engagement
Speakers in this Webinar
Hishaam Siddiqi
Luke Papilion
Customer Success
Matik + AI
How to automate creating data-driven takeaways
How to create an exec summary
How to generate a talk track
Answers to your burning questions
Speakers in this Webinar
Luke Papilion
Customer Success
Marketing
Operations
Revenue Operations
Sales
Meet Matik Mail
How you can personalize & send attachments
How you can embed personalized charts & tables in emails
How straightforward it is to get up & running
Answers to your burning questions
Speakers in this Webinar
Luke Papilion
Customer Success
Marketing
Operations
Revenue Operations
Sales
Workshop: Creating End of Year Emails for Customers
Your very own, customized end of year email template
Figuring out who to send to & email objectives
Determining the metrics & content you should share
How to get the data & metrics you need
Speakers in this Webinar
Sheldon Spring
Customer Success
Marketing
Critical Customer Touchpoint: Creating End of Year Emails
Figuring out who to send to & email objectives
Determining the metrics & content you should share
How to get the data & metrics you need
How to build a standout email template
Speakers in this Webinar
Sheldon Spring
Customer Success
Marketing
Sales
How to Enable GTM Teams on Data
What GTM teams need to feel confident
A high-level approach to data enablement
Enablement tactics to use when developing content
Enablement tactics to use when launching new content
Speakers in this Webinar
Spencer Davison
Jenn Snider
Customer Success
Creating the Ultimate QBR: Tips & Best Practices Your Team Needs Now
Data visualization best practices and ideas
The art of QBR storytelling
How to prove product value
Real-world examples of QBRs that work
Speakers in this Webinar
Spencer Davison
Customer Success
Meet Matik Mail
Types of data-driven content you can create to showcase product value
The impact of data-driven content on revenue
How Matik makes it easy for customer-facing teams to create the content
How Matik can scale this content to all your accounts
Speakers in this Webinar
Nikola Mijic
Customer Success
Marketing
Operations
Revenue Operations
Sales
Do More With Less: The Power of Scaling Data-Driven Content
Types of data-driven content that top companies are creating
Data readiness tips and best practices
How to make data-driven content more scalable
How scaling data-driven content can impact business success
Speakers in this Webinar
Conor Kelly
Emily Smith
Johnathan Brown
Customer Success
Marketing
Operations
Sales
Revenue Operations
Using Data to Build Trust with your Customers
Data-Driven Content
Building Data-Driven Content
Delivery of Data-Driven Content
Matik's Hierarchy of Data
Speakers in this Webinar
Spencer Davison
Rachel Skroback
Customer Success
Marketing