How Ops Teams Are Supercharging Customer Success

Get real-world strategies for how rev ops and CS ops teams are transforming the way customer success operates. From data-driven workflows to strategic enablement, learn where to start, what to prioritize, and how ops can become a true growth lever for CS. Hear straight from the experts on:

• Real-life examples of impactful initiatives Ops teams have led
• Best practices for aligning on KPIs and goals across Ops and CS to ensure mutual accountability
• Lessons learned from trial-and-error - what didn’t work, what surprised them, and what they’d do differently
• Tools, templates, and workflows these teams are using to operationalize customer success