Data enablement is important for customer success teams, especially when they are creating a lot of content that involves data and have to present it to customers. Here are the best tactics for data enablement.

Training

• One session on what key metrics mean & how they are pulled
• One session on how to talk through the content
• Practice session
• Certification quiz

Resources

• Video walkthroughs
• Talk track / story notes
• Glossary / acronym dictionary
• Key question & answers

Ongoing

• Share recordings of it being done well
• Biweekly office hours

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Want the full lowdown on data enablement - watch the on-demand webinar on "How to Enable GTM Teams on Data".