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Building exec relationships with your accounts is definitely one of the top challenges facing CSMs. Especially when you realize you're competing with so many other products to get their attention. But how do you standout and get them to pay attention to you and your product?
Focus on business outcomes, and show them how your product is able to achieve them. There are lots of ROI calculators out there, but many of them fall short because they focus on superficial metrics. You can do better by showing how your product is moving the needle for the company and really capture the exec's attention.
In the ROI one-pager template, you'll get best practices for showcasing ROI in a quick one-pager that you can send, including:
This ROI one-pager is built so that you can send it by itself, without a conversation. And when you do, you'll see execs start to notice you!
So, enhance your customer success efforts by integrating ROI one-pager template, into your workflow. It's an efficient tool that puts data at the forefront, leading to the triple-win situation of satisfied customers, thriving customer success teams, and increased business revenue. And remember, when you lead with data, your chances of succeeding greatly improve!